Refunds will be credited to the original payment account within 7 business days after the returned item is received and inspected.
Refund Conditions:
Refunds are applicable only for items that are defective or damaged at the time of delivery.
To be eligible, you must notify us within 24 hours of receiving the product and provide supporting photos or videos showing the defect or damage.
Once the returned item passes our quality check, the refund will be initiated.
You will receive an email or message confirmation once the refund has been processed.
Return Policy
Returns are accepted only for items that are defective or damaged upon delivery. A return request must be submitted within 24 hours of receiving the product.
To initiate a return, please contact our customer support team with your order number, a description of the issue, and clear photos of the defective item.
Once your request is reviewed and approved, we will provide instructions for the return process.
Please note:
Items must be returned in their original packaging and unused condition.
Shipping Policy
We aim to deliver all orders within 7 business days from the date of dispatch.
Once your order has been confirmed, you will receive an email or SMS notification with tracking details so you can monitor the progress of your shipment in real time.
To ensure a smooth delivery experience, please make sure your shipping address and contact information are accurate and complete at the time of placing the order. Incorrect or incomplete details may lead to delays or failed deliveries.
Additional Information:
Orders are processed and dispatched within 1–2 business days after confirmation.
Orders will be delivered within 7 business days
If your order is delayed or you experience any issues with delivery, our customer support team is here to help.
